About Us - Customer Charter - Total Engineering Solutions | Thermographic Surveys | Predictive Thermography Technology

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As a customer of IRISS Tech you'll benefit from our Customer Charter.
What does this mean to you?

	Our honest trading policy means you'll always get a 'Plain English' approach, so you'll never be baffled by technical jargon.
	We will never hide important information in small print, so you'll always know exactly what you're getting and what it will cost you.
	We will always offer you an extensive but carefully selected product range which means you can expect performance, reliability, straightforward operation and good old-fashioned value for money.
	We will always respond to your email or phone call enquiry the same working day and we will always respond to your written communication within 24 hours. This means that you'll never be kept waiting for information when you need it.

Our priority is to focus on innovative thermographic solutions that satisfy the requirements of our customers. In order to succeed we must communicate with and identify the customers future needs and wants to develop new products to their satisfaction in cost and high quality

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